Customer Experience

Give clients a hub they'll love.

A self-serve client hub where customers request work, approve quotes, and review invoices in a few taps. Look more professional than companies twice your size.

  • Request work
  • Approve quotes
  • Pay invoices
Onsite client portal on a phone with request work, approve quote and invoice summary
The back-and-forth

Your clients shouldn't have to chase you.

Requests get buried in voicemails, approvals stall in email, and invoices sit unopened. Give clients one place to do it all — and look sharper while you're at it.

Phone tag over every request
Chasing clients for sign-off
“Did you get my invoice?”
Looking smaller than you are
In the hub

Three taps. No phone tag.

Request work

Customers submit new requests anytime through their hub — no phone tag, no missed voicemails, nothing lost in a text thread.

Approve quotes

One-tap online quote approval that kicks off the job automatically. The moment they say yes, your team is ready to go.

Review invoices

Clients see and pay invoices in the same place. Professional, transparent, and easy — so you get paid faster.

The client hub

Everything your clients need, in their pocket.

One simple, branded hub where customers handle every interaction with you — request work, check status, approve quotes, and pay invoices. No app to download, no password to forget.

  • Branded to your company
  • Works on any phone or laptop
  • Self-serve, available 24/7
Onsite client portal on a phone with request work, approve quote and invoice summary
Approvals & payments

Turn a “yes” into a scheduled, paid job.

Send a polished quote, get it approved with one tap, and watch it flow straight into scheduling. When the work is done, the invoice is right there waiting to be paid.

  • One-tap online approval
  • Approved quote → scheduled job
  • See and pay invoices in one place
Onsite quotes screen with client names, totals and won, proposed and lost statuses
For your office

A better client experience pays you back.

Look bigger than you are

A polished self-serve experience makes you look more professional than companies twice your size.

Fewer calls and texts

Requests, approvals, and invoice questions move into the hub — so your phone stops ringing off the hook.

Get paid faster

Clients review and pay in a couple of taps, so invoices don't sit unopened in an inbox for weeks.

Connected end to end

The hub touches every step of the job.

The client hub isn't a bolt-on. It's wired into the same system that wins the work and gets you paid — so a request, an approval, and a payment all flow without re-keying.

Why Onsite

Why contractors choose Onsite.

One platform, not five tools

Everything from first call to final invoice in a single system. Stop paying for and stitching together separate apps.

Modern & AI-native

A clean, fast platform built today — not dated software from a decade ago that your crew refuses to open.

Fair, transparent pricing

Honest pricing with no surprise implementation fees — the #1 complaint about the incumbents, fixed.

Up and running in days

Easy onboarding and a simple move off spreadsheets and QuickBooks. No season-killing rollout.

Built for both seasons

One system that handles landscape and snow & ice — so you're never relearning software in November.

Give your clients an experience they'll talk about.

A quick, tailored walkthrough of the client hub — and how it connects to the rest of Onsite.

  • No pressure
  • No long sales cycle
  • A real look at the platform